Forum Discussion

YulianK's avatar
YulianK
SMARTY Community Manager
21-02-2025

[Announcement] BIG NEWS: You can now text shortcodes! 🎉

  Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging.  So, what’s the big deal with shortcodes?   They’...
PeterWh_1550878's avatar
PeterWh_1550878
SMARTY Maverick
18-02-2023

Hi I gather from a few other posts that these are not possible at the moment!

I found this in some information blurb from SMARTY - 

" At some point you'll be able to send other kinds of messages which will be chargeable. This will include premium-rate texts and short-codes, which are used for entering competitions, buying ringtones and voting on reality TV shows, and paying for parking."

As other people say they don't indicate when this will be available! I agree with the others that it should be no problem with a decent quality service! 

I too, like some other people may well be switching to another provider which doesn't have this problem! 

KatieWi_1905420's avatar
KatieWi_1905420
SMARTY Pioneer
10-03-2023

I too have just joined Smarty & topped up to use premium rate numbers & texts. Not allowing? Trying to enter a competition text to win?

  • Chalkychap's avatar
    Chalkychap
    SMARTY Trendsetter
    10-03-2023

    I'm not sure premium rate text messages are mentioned anywhere on the website, or app KatieWi_1905420, in the top-up (add-on) pages.

    Anyway, SMARTY Mobile don't support sending messages to short-code numbers KatieWi_1905420, so this excludes you from many premium rate text message services.

    Unfortunately, if you want to text premium rate short-codes, you'll need to switch to another service provider KatieWi_1905420 🙁

    • Michael_1932266's avatar
      Michael_1932266
      SMARTY Commentator
      16-11-2023

      Not just “premium” rate short codes, free short codes are also deliberately blocked. Since short codes are supported as a matter of course by other providers and Smarty allows out of plan add ons, blocking short codes must be deliberate 

    • GordonPa_341067's avatar
      GordonPa_341067
      SMARTY Rookie
      02-04-2023

      "Unfortunately, if you want to text premium rate short-codes, you'll need to switch to another service provider" is not really the right answer. Smarty have promised Short Codes for long enough now, surely it's time to implement this feature. Three are offering similar tariffs at the moment and include this feature. As you do sit on Three, is difficult to understand why it isn't implemented. Maybe time for an alternative after all.

      • JJP2RidesAgain's avatar
        JJP2RidesAgain
        SMARTY Centurion
        30-04-2024

        Then take it up with Smarty - This is the Smarty community forum, we are mere customers, we do not work for Smarty, so can’t influence policy.