Forum Discussion

YulianK's avatar
YulianK
SMARTY Community Manager
21-02-2025

[Announcement] BIG NEWS: You can now text shortcodes! 🎉

  Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging.  So, what’s the big deal with shortcodes?   They’...
Brian_1987743's avatar
Brian_1987743
SMARTY Maverick
12-01-2025

I just hit another problem with shortcodes today - Barclaycard now uses shortcodes to ask you to confirm transactions (and you can't ask to do it via their app)  - I couldn't reply and spent 30 mins on app and phone trying to approve the transactions  - so will have to change to another provider 

MSF's avatar
MSF
SMARTY Guru
12-01-2025

Brian_1987743 As I'm sure you now realise, Smarty do not support the whole short code system (except for one or two exceptions i.e. PAC, STAC)

If it is going to be important for you, unfortunately you will need to change to another network.

  • Brian_1987743's avatar
    Brian_1987743
    SMARTY Maverick
    12-01-2025

    yes I'll have to change, as Barclaycard now use short codes to validate some transactions, and not being able to do that is very time consuming  - sorry to have to chnage, I liked Smarty & they have been talking about allowing shortcodes from nearly 2 years ago