Forum Discussion
[Announcement] BIG NEWS: You can now text shortcodes! 🎉
Hi I gather from a few other posts that these are not possible at the moment!
I found this in some information blurb from SMARTY -
" At some point you'll be able to send other kinds of messages which will be chargeable. This will include premium-rate texts and short-codes, which are used for entering competitions, buying ringtones and voting on reality TV shows, and paying for parking."
As other people say they don't indicate when this will be available! I agree with the others that it should be no problem with a decent quality service!
I too, like some other people may well be switching to another provider which doesn't have this problem!
Finally Smarty are allowing short SMS. Just entered the 6 nations competition!
I receive txt messages following hospital appointments when they txt for me asses their service I'm unable to send my response even though the message says it is a free service Smarty does not let me reply. What must I do to fix this situation?
EileenB_2976700 Unfortunately nothing you can do because Smarty does not support the short code text system.
I suggest calling the hospital appointments office.
As of today, SMARTY now support short codes.
I think the evidence is that Smarty have no intention of providing short form text service. The fact that they no longer reply to comments is indicative that the Smarty business will simply be folded into Voxi or Vodafone once the 3 Business has been assimilated by Vodafone UK over the coming months.
AndrewT_1896481 You may well have a point there. On the other hand, the business may continue as it is - hard to tell at the minute. If that were the case, then Voda/Voxi or whatever would need to consider changing things for over a million customers suddenly.
I think the system and product change freeze with the short code texts tells you just how it's going to go. But let's watch this space. 😁
It’s 2025 and STILL no progress on this! what is going on Smarty?
TimMcDo_1328875 Many members here have asked that question on many occasions.
To date there has been no reply other than the standard "we're considering it".
If it is a deal-breaker then members will really need to change networks. If Smarty lose sufficient business, any drop in the profit line of the accounts may prompt a rapid rethink.
I just hit another problem with shortcodes today - Barclaycard now uses shortcodes to ask you to confirm transactions (and you can't ask to do it via their app) - I couldn't reply and spent 30 mins on app and phone trying to approve the transactions - so will have to change to another provider
Brian_1987743 As I'm sure you now realise, Smarty do not support the whole short code system (except for one or two exceptions i.e. PAC, STAC)
If it is going to be important for you, unfortunately you will need to change to another network.
yes I'll have to change, as Barclaycard now use short codes to validate some transactions, and not being able to do that is very time consuming - sorry to have to chnage, I liked Smarty & they have been talking about allowing shortcodes from nearly 2 years ago
When will these short numbers starting 80 be available?
I urgently need them for UK Power Networks and NHS contacts.
It's a deal breaker to find this is not available - I feel duped.
Please advise if there's a workaround.
Tks All
Hi smarty is definitely a no frills network
Where you get a basic service for a low price
I guess it's what the customer needs that makes the choice for us
Low price = low service
I do hope smarty adds short code number texting soon as many people require it for daily use (replying to a GP example)
Come on smarty
Some short codes are free but they still won't work on smarty!? At least they could allow the free ones !
Betty_Swollox I think it's a question of either supporting the short code text system or not, rather than selective bits of it.
I am also disappointed and may need to change to another provider because of this issue, my diabetes nurse wanted to set up a text reminder using 85025 for me to send my blood pressure readings to her twice a day but I can’t reply to her due to this situation with smarty.
Buckbam Are you sure that you cannot receive the reminder text?
If Smarty did introduce the system, would they be included in a Smarty plan? If not, would you pay to send a text twice a day?
How does your diabetes nurse deal with patients who cannot manage. or don't have, a mobile phone?
Hi yes I can receive the messages but can't reply with my BP readings, I have to write them down and give them to her at next appointment.
If I could send readings she can monitor BP better.
I changed from GiffGaff which doesn't have this problem . I may well go back to them if this isn't addressed shortly.
Brian_1950 It certainly hasn't been addressed despite many complaint over the last couple of years and so I don't really see it happening any time soon. That said, it would be nice to get a surprise 😳
