Forum Discussion

YulianK's avatar
YulianK
SMARTY Community Manager
21-02-2025

[Announcement] BIG NEWS: You can now text shortcodes! 🎉

  Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging.  So, what’s the big deal with shortcodes?   They’...
NicolaS_1506339's avatar
NicolaS_1506339
SMARTY Rookie
06-07-2023

Hi, I need to send a text message to my bank to authorise a payment. They use a short code number and my texts are failing. Does Smarty support short code text numbers?

Thanks

Harry_2659500's avatar
Harry_2659500
SMARTY Enquirer
19-07-2024

Yep, this has happened to me too. I have a virgin credit card and it's now declining all my transactions because I can't reply to the security text confirming that the transaction is valid.

Virgin doesn't seem to have an alternative, and neither does Smarty, so one of them is going.

I get that there are costs with short code messages but my phone already warns me of that automatically. I'm not a child, I expect my phone company to allow me to send a text message if I want to. I will be leaving Smarty as soon as possible. I'm currently stuck overseas without my preferred credit card available.