Forum Discussion

YulianK's avatar
YulianK
SMARTY Community Manager
21-02-2025

[Announcement] BIG NEWS: You can now text shortcodes! 🎉

  Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging.  So, what’s the big deal with shortcodes?   They’...
Gasgas2_1119700's avatar
Gasgas2_1119700
SMARTY Maverick
13-02-2024

Hi, Had an issue with my BT broadband, i have no network coverage at my house, so use Wifi calling, which works perfectly for voice calls and texts to mobiles BUT if it try texting BT on 61998, i get message fail, i can receive texts from this number.....  if i'm on a normal 3/4G network ie not on wifi calling, text goes through fine.

I tried another handset, still doesn't work.

any ideas?

  • MSF's avatar
    MSF
    SMARTY Guru
    13-02-2024

    Gasgas2_1119700 Unless I am mistaken, that is what is known as a 'short-code number'. Currently Smarty does not support sending messages to them (except a few rare cases)

    • Gasgas2_1119700's avatar
      Gasgas2_1119700
      SMARTY Maverick
      13-02-2024

      Yes this is what i ve read but i had a fault with BT last October, drove to get signal and texted them.... i'm going to try that again to be 100% sure.

      • Chalkychap's avatar
        Chalkychap
        SMARTY Trendsetter
        13-02-2024

        WiFi Calling wouldn't prevent sending to a short-code, Gasgas2_1119700. You can easily test this yourself by sending "INFO" to the short-code 85075, while using WiFi Calling.

        The issue with SMARTY is that currently they don't generally support short-codes for sending an SMS to a recipient. 

        Unfortunately, this is an instance of LESS SMARTY, MORE malarkey.