Forum Discussion
[Announcement] BIG NEWS: You can now text shortcodes! 🎉
Hi I gather from a few other posts that these are not possible at the moment!
I found this in some information blurb from SMARTY -
" At some point you'll be able to send other kinds of messages which will be chargeable. This will include premium-rate texts and short-codes, which are used for entering competitions, buying ringtones and voting on reality TV shows, and paying for parking."
As other people say they don't indicate when this will be available! I agree with the others that it should be no problem with a decent quality service!
I too, like some other people may well be switching to another provider which doesn't have this problem!
Is this fixed yet?
I just want to be able to respond to texts from my doctors surgery and my bank. They’re not premium numbers, free to reply.
Please update ASAP
- MSF26-10-2023SMARTY Guru
BrianMcBriany This is a long-standing issue. If you are wanting to text to a short-code number, Smarty does not support that currently - I don't know exactly why.
It is not an issue of whether they are premium numbers.
- BrianMcBriany26-10-2023SMARTY Maverick
Thanks for the reply. Yes I understand the why, I’m just looking for an update.
This should be considered a high priority fault/outage as being able to respond to banks or doctors through SMS is increasingly common and essential.
- NigelJo09-11-2023SMARTY Enquirer
Smarty’s out of plan add-ins are not a solution. Texting premium or short text numbers now requires urgent action from Smarty as this has become an indispensable feature which no network should rightly omit from its service.