Forum Discussion

Jean-Da_2465061

SMARTY Rookie

21-01-2024

Solved

Adult off

I’m trying to take the adult off but isn’t working with my card, it’s saying unprocessed

May I know why ?

MSF
21-01-2024
Jean-Da_2465061 We are Community Forum members like you. We have no access to your account nd so cannot answer your question.
A web chat with the Support Team will hopefully sort it out for you.
MSF
21-01-2024
https://help.smarty.co.uk/en/articles/1066648-parental-restrictions?_gl=1*ev84pa*_ga*MTg5MDEzNjYwOS4xNzA1MzA5Njc3*_ga_D8LNLN41LX*MTcwNTgzMTg2Ni4zNC4xLjE3MDU4MzE5NzYuMC4wLjA.

2 Replies

MSF
SMARTY Guru
21-01-2024
Jean-Da_2465061 We are Community Forum members like you. We have no access to your account nd so cannot answer your question.
A web chat with the Support Team will hopefully sort it out for you.
- MSF
  SMARTY Guru
  21-01-2024
  https://help.smarty.co.uk/en/articles/1066648-parental-restrictions?_gl=1*ev84pa*_ga*MTg5MDEzNjYwOS4xNzA1MzA5Njc3*_ga_D8LNLN41LX*MTcwNTgzMTg2Ni4zNC4xLjE3MDU4MzE5NzYuMC4wLjA.