Forum Discussion

VerityT_2782527's avatar
VerityT_2782527
SMARTY Maverick
28-11-2024

adult content filter off

To activate the settings i did the card process six times & I thought it was my card or the website. 
but no, it needs to be a credit card not debit card.

SMARTY have taken £6 in activation feels and not refunded it when it states it would be refunded afterwards. 
When should it be refunded. 
thanks 

4 Replies

  • SmartyTrousers's avatar
    SmartyTrousers
    SMARTY Centurion
    28-11-2024

    These will most likely be pending transactions on your bank account which will disappear off it in the next few days.

  • VerityT_2782527's avatar
    VerityT_2782527
    SMARTY Maverick
    01-12-2024

    It’s been a week but still to refund for the taken money… 😣

    • MSF's avatar
      MSF
      SMARTY Guru
      01-12-2024

      VerityT_2782527 Then go through web chat with Smarty Support and if you don't get any success, raise a complaint.