Forum Discussion
Add on data will not activate
3 Replies
Add on data will not activate, it was for the UK use. But you don’t make it very clear which one to add with the top ups
TrevorC_2804656 Why do you mean by "You don't make it clear......."?
We are not Smarty employees - we are forum members like you and just try to assist if we get enough information.
Data Add-ons are on p14 of the Price Guide and seem to be explained clearly.
Like I said, if you are still struggling, web chat with Smarty Support Team.
TrevorC_2804656 Not much info here.
Does it show in your account dashboard? correct add on purchased e.g. for use in UK?
If problem persists, you will need a web chat with Smarty Support for them to check your account.
