Forum Discussion

JohnnyF_2364620's avatar
JohnnyF_2364620
SMARTY Rookie
26-10-2023
Solved

Activation

I received an email confirming activation of sim and number swap but I'm not able to make or receive calls, send or receive messages and have no Internet access.

I am only able to hot spot or connect on WiFi.

  • Chalkychap's avatar
    Chalkychap
    26-10-2023

    Perhaps best to have a web chat with SMARTY support, so they can check your account and make sure everything's in order following the number transfer JohnnyF_2364620.

    The SMARTY online web chat works 8am - 8pm  everyday from https://smarty.co.uk/contact.
    Just scroll down to the "Other ways to get help" section to get started.

1 Reply

  • Chalkychap's avatar
    Chalkychap
    SMARTY Trendsetter
    26-10-2023

    Perhaps best to have a web chat with SMARTY support, so they can check your account and make sure everything's in order following the number transfer JohnnyF_2364620.

    The SMARTY online web chat works 8am - 8pm  everyday from https://smarty.co.uk/contact.
    Just scroll down to the "Other ways to get help" section to get started.