Forum Discussion

Stephen_1484124's avatar
Stephen_1484124
SMARTY Rookie
17-10-2023

Accounts

I am corncerned that I am being overcharged eg dialling from Switzerland should be 10 p a min but I seem to be being charged at 100 p. Can I access the detail of my out of plan charges 

1 Reply

  • JJP2's avatar
    JJP2
    SMARTY Pro-coach
    17-10-2023

    Yes, everyone can, both online and through the app.

    Bu the way, this is the Smarty community forum, we are just Smarty customers, none of us work for Smarty. If you have concerns re your account, you would need to contact Smarty via webchat.