Forum Discussion

Andrewm_2226425's avatar
Andrewm_2226425
SMARTY Pioneer
28-08-2023
Solved

Account suspension

I only use my sim card for my mobile router when caravaning can I suspend my account when not in use, and restart when in use with no extra costs. 

  • JJP2's avatar
    28-08-2023

    You can pause your plan for up to six months, after which time Smarty will delete your account. 

2 Replies

  • Strandloper's avatar
    Strandloper
    SMARTY Motivator
    28-08-2023

    Andrewm_2226425, as JJP2 says, you're able to pause your SIM for up to 6 months; to keep it active you'll need to have an active plan at the start, and just before the end of the 180 day period.

  • JJP2's avatar
    JJP2
    SMARTY Pro-coach
    28-08-2023

    You can pause your plan for up to six months, after which time Smarty will delete your account.