Forum Discussion
18+ Content - enabled but cannot access
SIM 1 - this is in my Android cellphone SIM 2 - this is in my home 5G router, unlimited data BOTH SIM 1 and 2 had their 18+ Content ENABLED on 14/6/23 after submitted my photo ID as requested by Sm...
Update, Wed 23/8/23:
- One calendar week on from contacting their Complaints Dept that gave me a system auto reply that said "We aim to get back to you withing 24 hours. If your query is urgent, please contact us via web-chat....." - NO reply have been received.
The Complaints Inbox is just a token gesture to project an image that they want to help and resolve issues, other users take note.
Update, Sat 30/3/24:
Did I get a response from their so called Complaints Dept - no.
Am I surprised - no.
Tell me (and you) everything you need to know about this company, as I said before, its just a TOKEN GESTURE and probably a component to satisfy regulatory requirement in operating as a cell phone service provider.
