Forum Discussion

John_yorks's avatar
John_yorks
SMARTY Maverick
01-12-2023
Solved

125gb for £12

I've just activated a sim (that a purchased a few months ago) with 100gb for £12.

 

I've just seen an offer of 125 gb for the first 12 months, can I get the offer on the sim I've just activated, or do I need to cancel this sim, then order and buy another sim,

 

If I cancel the sim I've just activated now will my direct debit cancel straight away as well 

  • MSF's avatar
    MSF
    01-12-2023

    John_yorks You can always visit "Manage Plan" to change the auto-renew situation. on your dashboard

3 Replies

  • MSF's avatar
    MSF
    SMARTY Guru
    01-12-2023

    John_yorks Did you try stopping auto-renew and then choosing a new plan from your dashboard?

    • John_yorks's avatar
      John_yorks
      SMARTY Maverick
      01-12-2023

      No, not yet, are you able to do that? 

      • MSF's avatar
        MSF
        SMARTY Guru
        01-12-2023

        John_yorks You can always visit "Manage Plan" to change the auto-renew situation. on your dashboard