Forum Discussion

Martyna_1841565's avatar
Martyna_1841565
SMARTY Rookie
02-12-2023

1.12.2023 network and service error

Yesterday I had booked flight form Birmingham airport and due to network and service error I didn't make it to the airport on time and I have had missed my flight. I couldn't use my google maps app and and couldn't make phone calls and because of that I missed my flight. I am blaming you  for what happened and  I want compensation. 

1 Reply

  • MSF's avatar
    MSF
    SMARTY Guru
    02-12-2023

    Martyna_1841565  You are not writing to Smarty here - we are customer on the Forum, just like you.

    You are unfortunately unlikely to be able to claim any compensation as service can never be totally guaranteed - see T&C's