Forum Discussion

DeanMar_1382186's avatar
DeanMar_1382186
SMARTY Pioneer
04-11-2024

0330 numbers blocked

HI I tried to call 0330678522 but keep getting a message saying youve not been given access to this service.

Can this be chnged as it my insurance company I need to speak to

Regards

dean

 

3 Replies

  • SmartyTrousers's avatar
    SmartyTrousers
    SMARTY Centurion
    04-11-2024

    That's not a valid 0330 number - there should be 7 digits after the 0330 bit.

    • BrendaL_1959358's avatar
      BrendaL_1959358
      SMARTY Pioneer
      21-05-2025

      No...6 digits after 0330 is correct. 

      • MSF's avatar
        MSF
        SMARTY Guru
        22-05-2025

        BrendaL_1959358  This sometimes happens with numbers that operate via internet telephony (this particularly applies to big companies). My theory is that the call goes from your mobile signal to landline signal and then to internet signal and that the system cannot cope.

        From experience, leaving it a while and trying again usually works.