Forum Discussion

YulianK's avatar
YulianK
SMARTY Community Manager
21-01-2026

🚀 eSIM at SMARTY Just Got Bigger — Now Available for New Customers!

We’ve got exciting news to share with our Community!

✔️ eSIM now available for new customers

SMARTY is rolling out a smoother, faster sign‑up experience where new customers can join directly with an eSIM. In September 2025 we launched to our existing customers, but now anyone can join SMARTY with an eSIM.

This means:

  • No waiting for a SIM to arrive in the post ✉️
  • No need for a physical SIM tray
  • Instant connectivity on supported devices 📱

Joining SMARTY just got quicker, smarter, and more convenient.

📣 Help Us Spread the Word!

We know our Community is one of the best places to get the message out there.
If you’re excited about this upgrade (we definitely are!), help us tell others that SMARTY is now even easier to join with eSIM.

Whether it’s friends, family, or anyone you know who loves simplicity and great value — point them our way!

🎁 Got Someone in Mind? Use “Pick a Pal”!

If you know someone who’d love SMARTY, don’t forget you can refer them through our Pick a Pal programme.

When they join:

  • They get a reward
  • You get a reward
  • Everyone wins 🙌

And now that new customers can join even quicker with eSIM, it’s the perfect time to share the love.

🧩 What Devices Support eSIM?

Most newer smartphones support eSIM, and checking is simple.
Dial *#06# — if you see an EID number, your device is good to go.

4 Replies

  • William_2721189's avatar
    William_2721189
    SMARTY Rookie
    30-03-2026

    I am very concerned as despite referring a friend for a sim I have not received a reward and they have been with smarty and renewed for 3 months now. How long do rewards take to come through?!?!?!

    • MSF's avatar
      MSF
      SMARTY Guru
      30-03-2026

      William_2721189​ Did you recieve an email?. Did they definitely use you rcode? If so, web chat with Smarty Support for them to check what has happened.

  • Russell_3018278's avatar
    Russell_3018278
    SMARTY Maverick
    28-02-2026

    Can I use an eSIM on an iPad?

    • Russell_3018278's avatar
      Russell_3018278
      SMARTY Maverick
      28-02-2026

      I already have a 5G plan on my iPhone, but I want to use my iPad separately to my iPhone cause it may drain my iPhone battery using personal hotspot my iPad is eSIM only