UNPAUSE PLAN
Hello, My new plan is paused even though I paid for it. I contacted Smarty but the only advice they gave me was to activate my sim from the dashboard. However there is no activation button whatsoever. The only message is as follows: "Your plan is paused We’ve paused your service. Please get in touch via chat with our support team who will be able to help." However the support team keeps repeating that I should activate my sim... !!! They do not seem to understand that I CANNOT do it and that THEY should unpause my plan. It's crazy !!! Any idea to unblock this vicious circle ???