Wi-Fi calling

43 Topics

Wi fi calling issue
Hi I recently bought an oppo find x9 pro and have not been able to get the WiFi calling working at all. This is a deal-breaker for me as I live in a bad signal area. I have it switched on, tried airplane mode, tried restarting, tried resetting my WiFi connections etc nothings working. Please tell me someone has a fix. I also noticed that it doesn't give me the option to set wi fi calling to preference just toggle it on and off. The phone is not listed as tested although I would assume it works as other oppos do. Please help.
Troyfeg_2345990
11-11-2025 Place Chats & Hacks
33Views
0likes
1Comment
Wi Fi Calling no longer works as of 5th June 2025
Hi gang, my wifi calling stopped working in our home. Since approx 5th of June 2025. (I been using wifi calling past 5 months from home with Smarty no issues) I have chatted with Smarty team, the experience was ok actually worked for me. They replied with "To summarise, we’ve tried all the troubleshooting steps and updated the APN settings. Unfortunately, this hasn’t resolved the issue. Therefore, I’ve raised a case on your behalf for further investigation." I then called a friend who has no reception in their home, has a Smarty sim, he tried WiFi calling. Guess what he said it's not working it did before. Is there a theme here ? The only change recently is this 31st May Three UK recently merged with Vodafone UK, forming a new company called VodafoneThree. This merger was completed on May 31, 2025, according to Vodafone. The combined company is now the largest mobile phone operator in the UK, with 27 million customers
Solved
robertc_3189722
08-11-2025 Place Chats & Hacks
6.5KViews
1like
28Comments
VoLTE option not available
My Alcatel 1B 2022 does not show an option to select VoLTE. Google advises "To contact your carrier and ask if they support VoLTE on the Alcatel 1B 2022 model and that the feature is enabled for your specific SIM card/account." Regards Hugh
Solved
HughIsit
03-11-2025 Place Chats & Hacks
39Views
0likes
1Comment
URGENT: SMARTY is failing now, time to move to ID
Compare Smarty to ID on here: https://www.uswitch.com/mobiles/compare/sim_only_deals/ Smarty is honestly terrible. ID offers so much more on the same network for the same price. They offer more data per £, data rollover, more EU countries access, 30GB EU Roaming (18 more than Smarty), e-sim for Watches, 3 months of Apple TV + Music. It is a no-brainer to switch now, Smarty has lost it's game sadly.
SN_924334
03-08-2025 Place Chats & Hacks
810Views
0likes
2Comments
Samsung A35 or A55 on Wi-Fi calling
Hi, has anyone on here got a Samsung A35 or A55? I’m just trying to see if Smarty works on Wi-Fi calling on these models as these are not on the latest Smarty list of compatibile phones. Just trying to find out as thinking about moving from an old iPhone across to Android. Many thanks
Michael_1358542
16-05-2025 Place Chats & Hacks
2.3KViews
0likes
5Comments
No wifi calling
I have tried everything smarty have suggested concerning WiFi calling. I have a Samsung A55 5g handset and I live in a rural area so I NEED wifi calling, and I THOUGHT I had it. When making or receiving calls, 'sorry I can't hear you' is something I constantly hear as my signal drops in and out. I need something that actually works, this is a deal breaker on staying or leaving Smarty.
TinaCot_1748875
13-05-2025 Place Chats & Hacks
1.1KViews
0likes
3Comments
People I'm calling complain I keep cutting out. Am I getting Wifi calling?
I'm getting a couple of bars of signal strength in my house. My phone is compatible with Wifi calling and is enabled in settings, and it's wifi is switched on. The wifi itself is also switched on, with a good internet signal and my phone is well within range. How do I tell if Wifi calling is working or not? I made a couple of calls to land lines today, and they both complained that I kept cutting out, even though I could hear them ok. I would have thought that if Wifi calling was actually working, I would not have this problem. Any suggestions please on what I can do? To be honest, this is making me doubt Smarty, because it could be a deal breaker if I can't make decent calls from my own house, because that is where I make most of them.
Solved
DavidB-3335558
13-05-2025 Place Chats & Hacks
1.7KViews
0likes
3Comments
VoLTE Support using Samsung Galaxy Z Flip 3
I have a Samsung Galaxy Z Flip 3 with the VoLTE option enabled. Do i need to do anything to enable it on Smarty's website or app for my account? The phone is apparently on Smarty's supported list for VoLTE.
Marmalade
19-04-2025 Place Chats & Hacks
1.1KViews
0likes
1Comment
Call Failed
I have NOT been able to receive or make calls !!! I Just get a silent hang while trying to make calls then an error message “” CALL FAILED “”… and I call myself and it goes straight to voicemail ( which I don’t have setup !!!) even when set to 4G / voLTE / 5G / WiFi Calling !!!! And over the past year I have had 30% of my year with NO INTERNET DATA CONNECTION…. Even after being forced by smarty’s staff to do the same steps over and over and over when CX tea refunded me one months bill and told me to leave if I’m NOT happy with smarty mobile !!! And confirmed that I followed all steps correctly ( eg: being forced to hourly reset my NETWORK SETTINGS ON MY iPhone 12 128GB !! Which doesn’t help including changing my APN settings over and over and over !!!!!! “” OOKLA “” speed test shows bearly enough speed to even move …. ( 4.00Mbps ) which is not even enough to open a simple webpage or refresh WhatsApp , Instagram or Facebook !!!! Emails randomly appear late etc !!! Going back to missing calls and unable to make calls which just started a month or two ago!!!!! CALLS ARE VITAL FOR ME DUE TO DOCTORS & HOSPITAL APPOINTMENTS AND CATCH UP’s WEEKLY!!! also I have a elderly mother who I need to connect to regularly due to health concerns and checking up on her for peace of mind !! I am beyond stressed and full of anxiety by SMARTY MOBILE who say it is “””NETWORK CONGESTION “” and apparently there is nothing that can be done !!!!! But…. THE ISSUE IS AT BOTH ADDRESSES NOT JUST ONE !!!!! So …. Clearly it is a completely error / fault … I use the postcode checker & network checker daily and it shows no issues whatsoever… but OOKLA SPEED TEST APP SHOWS EXTREMELY UNACCEPTABLE LOW SPEED JUST ABOUT PICKS UP SPEED ( 4.00Mbps ) just taken now … sometimes it’s even worse ( 1.00Mbps ) which will not even open anything data wise !!! ANYONE HAVE ANY IDEAS without leaving smarty since I am paying £12 unlimited everything ( maybe is it possible to move my telephone number to another frequency? Is that possible? )
Solved
Oz90210
12-03-2025 Place Chats & Hacks
4KViews
2likes
10Comments
can I prioritise to wifi calling at home?
I live in a poor reception area, 2, 1 or no bars. I have 'wifi calling ' enabled. On 1 or 2 bars I can call but the call gets into difficulty and eventually the line drops out. Can I force my phone/Smaty to prioiritse to always make wifi calls from home? (It seems to only do a wifi call if the signal is too poor at the beginning of the call) thanks for any help
DavidWyWy
14-12-2024 Place Chats & Hacks
4.8KViews
0likes
5Comments