Upcoming Maintenance & User Interface Updates – Please Read!
Hello SMARTY Community, We wanted to let you know that the SMARTY Community forums will be undergoing scheduled maintenance on Tuesday, 23rd of September 2025 at 06:00 - 12:00. As part of this update, you’ll notice several changes to the User Interface (UI) once the forums are back online. These updates are designed to improve your overall experience, but rest assured—the main functionality of the forums will remain the same. What’s Changing? The look and feel of the forums will be refreshed with new UI features. Navigation and layout improvements for a smoother experience. Core forum features and your usual activities will not be affected. We Need Your Feedback! After the update, we encourage you to explore the new UI and let us know what you think. If you spot any bugs or issues, or if you have suggestions for further improvements, please share your feedback in this topic. Your input is invaluable in helping us create the best possible community experience. Thank you for being a part of the SMARTY Community! — The SMARTY Community Team UPD 24/0925 Just a quick update regarding the upcoming maintenance and User Interface (UI) changes we previously announced. The maintenance and rollout of the new UI have been slightly delayed. We’re working hard to ensure everything runs smoothly and meets the quality standards you expect. We’ll share a revised timeline as soon as it's confirmed. UPD 25/0925 We’re happy to share that the scheduled maintenance is now complete! 🎉 The deployment of the new User Interface (UI) is currently in progress, and you may begin to notice changes across the forums as updates roll out.
Community - My Settings
In the My Settings area of the community, the email tab is not available. i.e. this URL - https://community.smarty.co.uk/t5/user/myprofilepage/tab/personal-profile Only shows, Username and Personal Information, edit the URL to https://community.smarty.co.uk/t5/user/myprofilepage/tab/personal-profile:email and it does show.[Prize Draw] Let us know about your favourite bit of tech
PRIZE DRAW UPDATE The competition is now closed and we are pleased to announce that @about_a_year is the winner. Congratulations @about_a_year; check your private messages and reply with your address. Thanks to everyone who contributed some brilliant entries. We had over a thousand posts since the launch at the start of the year. You have all helped make the fledgling Community a great success and we look forward to more and greater engagement as we grow. Keep up the great work everyone; the SMARTY Community belongs to us all and succeeds because of your great contributions. UPDATE - COMPETITION CLOSED The competition is now closed and we will draw the winner from all the eligible entries in the next 24 hours. So, keep your fingers crossed and an eye on your Private Message inbox. Thanks to everyone who contributed some brilliant entries. We had over a thousand posts since the launch at the start of the year. You have all helped make the fledgling Community a great success and we look forward to more and greater engagement as we grow. Keep up the great work everyone; the SMARTY Community belongs to us all and succeeds because of your great contributions. To celebrate the launch of the SMARTY Community, we are giving you the chance to win a new Honor Magic 4 lite smart phone. How to enter To enter the Prize Draw, entrants will need to log in to the SMARTY Community platform and answer one or more of the questions in the “Let us know about your favourite bit of tech” article, during the promotion period. The draw is open from 16th January 2023 until 28th February 2023. Please answer at least one of the following questions: What do you love most about your current devices? What classic device would you like to see updated (if technology issues were no problem)? What future features would you like to see from mobile tech? The Prize Key Features of the Honor Magic 4 lite include: 120Hz Screen Refresh Rate 6nm Snapdragon 695 5G Soc - High Performance, Low Power Consumption 66W HONOR SuperCharge - Have 81% Power in Half an Hour 4800mAh Large Battery - A Big Battery Boosts Your Whole Day HONOR RAM Turbo - RAM Extended, Smooth Experience 48MP Rear Triple Camera - Capturing Vivid Moments https://www.hihonor.com/uk/phones/honor-magic4-lite/ Closing date is 28 th February 2023 and we will inform the winner by direct message on site by 7 th March 2023. The SMARTY Community Terms of Use apply to your registration for and use of the SMARTY Community platform. Competition terms can be found here.[SMARTY Summary] Community Update #2
Hello SMARTY Community, In the second issue of our SMARTY Summary, we will take a look at the new Community Activity component in our landing page. The most notable change is a new tab menu. We have added quite a few options, however, only 3 will be active for now. Hot Topics tab – this tab is a default view for the activity component. We will be using it to feature up to 5 different topics or knowledge base articles, service updates, announcements, best accepted solutions etc. Recent tab – no changes in functionality here, this tab will display all the recent posts with an option to sort by Most Kudos or Most Popular (combination of Kudos, Replies and Views in the past 7 days) Solved tab – is set to display all topics that have an Accepted Solution with an option to sort by Most Viewed, Most Replies and Most Kudos. I hope you find this new addition to our community useful. YulianK • SMARTY Community Manager
I would like the following sections adding. What do you think?
I’m a moderator on different forums and have quite a bit of experience working with customer facing services. I know this forum is still in its infancy but I think would should have the following sections as it grows. Device support channel. With sub channels for each manufacturer of phone. Operating system support: one for IOS and another for Android. off topic. tablet users (like myself who puts my SMARTY sim in my iPad mini) what else would people like? (remember to Kudos if you think this post is worth it, it makes me feel better about myself)
