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KayElli_1375357
SMARTY Maverick
Joined 04-05-2023
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Re: International calls
It does make sense though, after I couldn’t use the direct (extension) number I googled and found the main number and got through to an automated voice with the usual options, that call dropped 😮💨. I’ve now enlisted the help of a person living in Aus who will act as go-between, not the best option but the quickest just now. TY2.5KViews0likes1CommentRe: International calls
Thanks. I eventually found the link but couldn’t get past the bot as it kept ending the conversation and giving links to the add on option. I emailed them instead but got an automatic email back saying it could take up to 10 days. I’ve tried the number again but still no joy, but at least with your answer I know why! thanks again.2.6KViews0likes3CommentsInternational calls
I’m getting the ‘you do not have access to this service’ when trying to phone Australia. I checked out the FAQ and it says I need an out of plan add on - which I have, about £12 in balance. I successfully called Australia last week, although it was not the same number. I googled the customer service number but it was for 3 and they said they couldn’t help me but told me to come to the website and use a chat - I can’t find one!! Only this forum and reams of articles that are no help for this problem - can anyone help please?Solved2.6KViews1like5Comments