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EmmaWha_1870814
SMARTY Pioneer
Joined 3 years ago
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Smarty paused account
Hi, I have 3 sims mine & 2 of my sons.. Went to manually make his payment today(saturday) to which pops up smarty has paused it & to contact then.. I spoke with smarty yesterday so I could manually make my payment on my sim, which is upto date, my other sons sim is fine just checked.. Would anyone know the reason, ( it was showing auto renew was disabled I updated to auto renew then tried to make the amendments,I have a notification then to open my bank & approve which I do & shows the amount to be taken, I acknowledge it & have it say transaction approved, but no payment taken.. Any help or info please (I am a very new customer we've been with a month) Thank you2KViews0likes2Comments