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Rimal
SMARTY Enquirer
Joined 01-09-2024
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Re: HELP - Number not ported correctly
I feel for you - It's nearly 3 weeks since my port was supposed to occur yet i can't make calls / sms and don't receive them. All i get from the useless customer service is try to restart my phone or try in another phone. They refuse to listen that the problem is at their end.4.4KViews1like2CommentsNumber Port Nightmare
My number was supposed to be ported from Lebara to Smarty nearly 3 weeks ago, yet nothing has happened. SMARTY sent out a replacement SIM and that also doesn't work. I try Smarty's awful chat everyday and all of them are completely useless. All they say is the port was completed and there is no issues. I am desperate to get someone in UK customer services to solve this issue as all the foreign chat agents are useless and don't listen. How can this be resolved without losing my telephone number?732Views0likes1Comment