Began my port on Thursday. Still no service now at the end of Monday, so my number is useless and in this day and age that means I can't get into things like my bank. Support are totally unhelpful, not sure they really have any idea what's going on, ...
Smarty have now decided to change their minds. Apparently the port wasn't completed over the weekend like they've previously insisted and they've gone back to claiming that they are waiting on a file from my previous provider. Having already contacte...
requested the port on March 1st when I signed up (and provided my PAC), I set the date for 7th March (Thursday). I activated the SIM first thing Thursday morning.The port started during Friday, I lost connection to my previous SIM and number around m...
Sounds like an awful process. I'm only 4 days in but fear I'm looking at the same situation. Might just skip the wait and port straight back out again. Do you have to raise a complaint to get a PAC or will web chat give me one?
