Text number and mobile number show different

Kenneth_2832694  In addition to what Rebekah_150  says, it may simply be that your phone has 'remembered' the original number allocated to the sim when you activated it.

You can often manually change this in the phone settings or else do a network reset which will force it to register correctly to smarty network and the number should then correct itself.

Hey  Kenneth_2832694

WE will need to check your account to assist you and I can not access it on this platform, if you reach out to our customer care team they can help https://smarty.co.uk/contact available daily from 8am – 8pm.