Forum Discussion
Michael_1960413
16-04-2023SMARTY Pioneer
Sim
Why is my number showing as the smarty number when I've carried over a new number
- 17-04-2023
Depends Michael_1960413 . Do you mean on your account dashboard? If so, the number has not ported I suspect.
If it's on your phone, you need to change the number in the Settings - the phone still 'remembers' the number that was on the sim when you first put it in.
Hope this helps.
Chalkychap
25-04-2023SMARTY Trendsetter
If you've just transferred your number to SMARTY, have you tried a Network Reset on your Samsung handset paulchi_1845592?
paulchi_1845592
25-04-2023SMARTY Pioneer
didnt even know that as an option, many thanks i will try this.