SIM activation
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
โ12-04-2024 09:28 AM
Hi,
I requested the activation of my SIM 24 hours ago and still didnโt get my email confirmation or a response from Customer Service. This is getting quite frustrating. Any clue whatโs happening?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
โ12-04-2024 09:40 AM
@LorenaF_2634195 Does your Account Dashboard show that you have an active sim and Smarty plan? If so, then you need a web chat with the Support Team.
We are Community members like you and so cannot access your account to check.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
โ12-04-2024 10:31 AM
Yes, I contacted them by chat yesterday but they are not very responsive ๐ thanks

