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My rolling plan has been stopped

NeilIshe_703438
SMARTY Rookie
SMARTY Rookie

I am/was on a rolling monthly plan 30gb for £10 just completely out of the blue I’m out of plan???

2 REPLIES 2

MSF
SMARTY Superhero
SMARTY Superhero

Have you looked at your account dashboard?

If you cannot sort it, try contacting Support via webchat as they can look at your account for any problems.

Wardysays
SMARTY Teamster
SMARTY Teamster

Agreed. Online chat is brilliant. If you do it via the app you don’t need to wait for it to be connected.

IPhone 13 Pro/iPad Mini 6/AirPods Pro/Apple Watch Ultra