Mobile wifi device not working

[SusanMc_1548123]

Have come to france and can’t get a wifi connection with smarty sim in wifi device - I have enabled data roaming and have 12gb available abroad 

[MSF · Accepted solution]

@SusanMc_1548123 Have you checked that the settings are correct? APN needs to be set to mob.asm.net via the router home page.

[MSF · Accepted solution]

@SusanMc_1548123 Have you checked that the settings are correct? APN needs to be set to mob.asm.net via the router home page.

[MSF · Accepted solution]

@SusanMc_1548123  - please see:  https://help.smarty.co.uk/en/collections/607945-going-or-calling-abroad

[SusanMc_1548123]

This resolved the issue - thank you