Forum Discussion

BarryDon_881152's avatar
BarryDon_881152
SMARTY Pioneer
08-04-2023
Solved

Entering a PAC code to an activated account

Hi, I've been using smarty for a few weeks and decided I want to Xfer my number to it.

Ive got the PAC from my previous provider, but there is no "My Number" option in the app where the instructions say there should be...

Thanks. Barry 

8 Replies

  • Smaraji_2112862's avatar
    Smaraji_2112862
    SMARTY Pioneer
    23-11-2024

    SMARTY HAS NO HELP LINE OR ANY STAFF AT ALL. THIS IS THE WORST MOBILE NETWORK IN THE UK.

    • MSF's avatar
      MSF
      SMARTY Guru
      23-11-2024

      Smaraji_2112862  Smarty is a no-frills network that offers a basic service at a reasonable price. If you need people at the end of a phone, then that puts the costs up.

      It certainly is possible to have web chat conversations with them and get a response. You can also send an email: https://smarty.co.uk/contact (bottom of page)

  • Smaraji_2112862's avatar
    Smaraji_2112862
    SMARTY Pioneer
    23-11-2024

    Why SMARTY DONT HAVE A NUMBER, HELP LINE,

    ONLINE CHAT ?

  • AB's avatar
    AB
    SMARTY Commentator
    11-04-2023

    you will have to loginto your Account on Desktop PC then My Number

    • Smaraji_2112862's avatar
      Smaraji_2112862
      SMARTY Pioneer
      23-11-2024

      Why SMARTY CANT GIVE A PHONE NUMBER? WHY I CANT SEND THEM AN ENAIL. 

      WHY I can't get a PAC CODE FROM SMARTY? SMARTY HAS TAKEN £8.00 FROM MY ACCOUNT BUT DID NOT CONNECT ME. I CANT NAKE A LOCAL CALL EVEN FROM THIS ROUG  PROVIDER.

      • Smaraji_2112862's avatar
        Smaraji_2112862
        SMARTY Pioneer
        23-11-2024

        By Law these mobile companies must provide PAC CODE INSTANTLY. HOW CAN SMARTY GETS AWAY WITH THIS CRIME 

    • Smaraji_2112862's avatar
      Smaraji_2112862
      SMARTY Pioneer
      23-11-2024

      I am having problem getting PAC CODE from SMARTY? ANY HELPVEILL BE SPPRECIATED. THEY HAVE TAKEN THE MONTHLY SUBSCRIPTION BUT FAILED TO CONNECT