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Lemon1092's avatar
Lemon1092
SMARTY Pioneer
03-07-2024

EE PAYG 4G Mobile WiFi router on Smarty very slow?

I have an EE PAYG 4G Mobile WiFi router, and have recently replaced the SIM with a Smarty SIM instead.

For the first day it seemed to be working perfectly fine, but since then has gotten very slow! According to Smarty, the network coverage in my area is very good. I also have full bars on the EE 4G Wifi site. 

Could this be something to do with the settings? Or is it more likely to be just a network issue with Smarty? 

5 Replies

  • MSF's avatar
    MSF
    SMARTY Guru
    04-07-2024

    Lemon1092  Have you moved the router from the position on the first day? I'm wondering about signal interference in buildings.

    I assume you changed the APN to mob.asm.net otherwise it probably would not work at all.

    Can you check at different times of day? Are you in an area prone to network congestion at certain times?

    • Lemon1092's avatar
      Lemon1092
      SMARTY Pioneer
      04-07-2024

      No it is in the same position. 

      I also didn't change any settings such as APN as this worked without doing this. 

      The signal is consistently pretty bad. Definitely not good enough for streaming live TV etc. My signal is apparently very good according to the network checker. And I've never had any issues at all with EE or O2. 

      • MSF's avatar
        MSF
        SMARTY Guru
        04-07-2024

        Lemon1092  Do you think that the Smarty signal uses another mast maybe?

        To be fair, Smarty do advise against using mobile data as a replacement for broadband as the signal stability cannot be guaranteed, even if you did get a good signal.

        It may just turn out that the service won't meet your needs unfortunately.