Forum Discussion

ChrisGow_561540's avatar
ChrisGow_561540
SMARTY Pioneer
14-07-2024

Deactivate a sim

I want to deactivate a sim that hasn’t arrived and activate a sim that I have.

4 Replies

  • WelshPaul's avatar
    WelshPaul
    SMARTY Centurion
    14-07-2024

    SIM cards are not sent activated. How long have you been waiting?

    • ChrisGow_561540's avatar
      ChrisGow_561540
      SMARTY Pioneer
      14-07-2024

      Thanks for reply. I activated thinking it would be here before I left. I ordered it Thursday/ Friday and activated it yesterday. I leave on a ferry tonight. I have another sim on me which I want to swap for the one that hasn’t arrived.

      • MSF's avatar
        MSF
        SMARTY Guru
        14-07-2024

        ChrisGow_561540 Pay to activate new sim and then claim refund within 14 days  on old one that was not used?