Forum Discussion

AdrianS_1871223's avatar
AdrianS_1871223
SMARTY Rookie
12-01-2025

Why is my international add on plan showing a nil balance when I topped up yesterday & payment made

1 Reply

  • MSF's avatar
    MSF
    SMARTY Guru
    12-01-2025

    AdrianS_1871223 It would be nice idea to check exactly what type of add on you purchased.

    Log into your account dashboard to see what is showing and then check this against the price guide.

    There are different types of add on and I'm wondering if you got the right one.