Forum Discussion

DavidPi_1688239's avatar
DavidPi_1688239
SMARTY Pioneer
03-07-2023

Where’s my internet??

 I paid you £20 and you say I would be able to access my internet within 30 minutes 

 

**bleep**  

2 Replies

  • MSF's avatar
    MSF
    SMARTY Guru
    04-07-2023

    Hello DavidPi_1688239 . You are posting on the Community Forum here. We are not Smarty and so you did not pay us anything.

    You need to look at your account dashboard to see if there is an active Smarty plan first. If there is, then perhaps your settings are wrong. If no plan shows, then start a web chat with Support Team.

  • JJP2's avatar
    JJP2
    SMARTY Pro-coach
    04-07-2023

    Replied on the other thread you started re this issue.