Forum Discussion

Mohamme_2028649's avatar
Mohamme_2028649
SMARTY Rookie
31-08-2023

Whatsapp

I am unable to answer calls on whatsapp, it shows connecting call and nothing else. What is wrong?

2 Replies

  • MSF's avatar
    MSF
    SMARTY Guru
    31-08-2023

    Mohamme_2028649 Assuming that you are hoping to use it on mobile data, have you actually enabled mobile data? Are other internet sites working via the browser?

  • JJP2's avatar
    JJP2
    SMARTY Pro-coach
    31-08-2023

    Have you checked whether WhatsApp is down ? 

    Do you have good mobile coverage  in the area(s) you are trying to use Whataapp ?

    If you are using Wi-Fi whilst trying to use Whataapp, is the Wi-Fi good ?

    Have you checked in your phone’s App Store that you have the latest version of WhatsApp ?

    Have you tried the old fix of switching your phone off and on again ?

    Personally, although I use WhatsApp, as many of my contacts use the Meta / Facebook owned app, I find Telegram and Signal to be better apps, more robust with better call quality, and not owned by the same company that owns Facebook, Instagram and who knows what else.