Forum Discussion

VytasSi_2626868's avatar
VytasSi_2626868
SMARTY Pioneer
15-04-2024

What you did with my phone? I can't make calls and nobody can't call me?

2 Replies

  • MSF's avatar
    MSF
    SMARTY Guru
    15-04-2024

    VytasSi_2626868 In addition to what Chalkychap  says, have you tried another sim (perhaps from a friend) in the phone just to check that the problem is not with the phone itself? Have you also taken the sim out, cleaned it and then checked that you put it back correctly?

  • Chalkychap's avatar
    Chalkychap
    SMARTY Trendsetter
    15-04-2024

    Is your plan paused?
    Do you have an active plan?
    Perhaps, best to ask the SMARTY customer support team about this issue, VytasSi_2626868

    Community members can't look at your SMARTY account, so have a web chat with a SMARTY adviser. 

    Do this online at https://smarty.co.uk/contact - then scroll do to "Start a conversation".