Forum Discussion
UK to Europe issue
- 05-04-2024
Yes, you need to change the APN in your device to “mob.asm.net”
https://help.smarty.co.uk/en/articles/2045756-setting-up-your-phone-to-work-abroad
* The above instructions apply to any device, not just phones.
Read the manual for your specific device on how to do this, or Google it, if you don’t have the manual available.
Yes, you need to change the APN in your device to “mob.asm.net”
https://help.smarty.co.uk/en/articles/2045756-setting-up-your-phone-to-work-abroad
* The above instructions apply to any device, not just phones.
Read the manual for your specific device on how to do this, or Google it, if you don’t have the manual available.
- JohnSpr_105192608-04-2024SMARTY Maverick
Sorry I’m not quite there yet. Made all those changes. Then msg on Huwei to use menu to turn on data roaming which I did too. Huwei gets a tick as my network, however when I try Safari I get msg ‘No internet’ . What am I missing? Or is this because I’m in Germany’s Black Forest? 🤔
- MSF08-04-2024SMARTY Guru
JohnSpr_1051926 You will need to be certain that you are connected to a local mobile network. Can you see if there are local networks by referring to a mobile phone?
- JohnSpr_105192606-04-2024SMARTY Maverick
Thank you very much. I thought it was something along those lines. This provides clarity!! 😊
- JJP2RidesAgain06-04-2024SMARTY Centurion
You’re welcome - Thanks for the feedback, as all too often, no feedback is given to answers to questions on this forum, so people don’t know whether their suggestions have worked, so appreciate your reply.
*** By the way, the APN change is a one time change - You can leave it as “mob.asm.net”, as your device will work just fine here in the UK with that APN.