Forum Discussion
Transfer number from one smart sim to another.
AlanMil_2471920 Although not 100% certain, I think it is possible for Smarty to 'turn on' the voice and message functions for a data only sim. You would then obviously need to buy a different plan next month.
You will need to web chat with Support Team to be sure.
Thanks guys I just managed to talk to support and they are activating voice and text at the next billing date. Thanks for your replies.
Doubt that's possible AlanMil_2471920 - especially because SMARTY sell a calls + texts add-on for their data-only SIM plans.
Most UK service providers seem reluctant to allow their SIM cards changing 'type', e.g. pay monthly to PAYG, or data-only to calls, texts and data.
You'll probably need a new SMARTY SIM, accompanied by the hassle of switching the number you want to keep from the SMARTY data-only SIM to another provider, then back to your new SMARTY SIM.
Do the people at Smarty watch these threads? Seems crazy to transfer my number back out to another provider to transfer back into smarty instead of just moving from one sim to another.
I don't think they do, AlanMil_2471920.
SMARTY are setup to be a low-overheads, no frills operation - hence no telephone support amongst other things.
I'd imagine that internal number transfers are probably the preserve of business, not consumer, customers. SMARTY only offer consumer accounts, AlanMil_2471920.
LESS SMARTY, MORE malarkey... 🤔
AlanMil_2471920 Not sure that Smarty spend a huge amount of time reading threads, although they do have Moderators keeping an eye on things.
I'm not sure that it's any different with other providers allowing a change on number between their own sims.
