Forum Discussion

Michael_1873472's avatar
Michael_1873472
SMARTY Pioneer
15-01-2024

Switzerland

My phone does not receive local sms in Geneva airport. I have out of plan add on. But am unable to use internet in airport as I did not receive code by SMS.  Otherwise roaming working fine

3 Replies

  • MSF's avatar
    MSF
    SMARTY Guru
    16-01-2024

    Michael_1873472 I wonder, did the sms perhaps come via short code? In that case it may not arrive as Smarty don't currently support that system.

    It may be an idea to check that standard sms is working - you say that roaming is otherwise working fine.

    • Michael_1873472's avatar
      Michael_1873472
      SMARTY Pioneer
      16-01-2024

      I don’t know what short code is.  I don’t know whether it is relevant but I received the following error message.  And incurred some cost without using my phone.   Oops. It looks like this service isn't covered in your plan. To find out how to use this service, go to https://sc.clnk.io//SMARTY/l7oiHX, when you have WiFi