Forum Discussion
Richard13
10-04-2024SMARTY Pioneer
So many questions!
Hi I signed up with Smarty on the 6th for myself and the wife and got the sims on the 9th I then activated mine with no problem and as we are both keeping our numbers I ported mine across first and o...
Richard13
10-04-2024SMARTY Pioneer
I was basically just asking what others thought of the situation, and if anyone had experienced similar, not help with it.
JJP2RidesAgain
10-04-2024SMARTY Centurion
You want to know what others think of the situation ?
OK, you’re way overthinking this. When you talk to someone at Smarty, they of course have to verify you say who you are, to guard against ID theft and malicious use of your account.
You may have unwittingly complicated matters too - You, a male, trying to manage problems for your wife, a female. It may well have been quicker for your wife to speak to Smarty about her account herself, hence the verifying questions you encountered.