Forum Discussion
ChrisGo_2486818
23-01-2024SMARTY Commentator
Smarty Porting Problem - 13 days of Web Chat, 6 formal complaints, 0 fix.
Hi Smarty community, Below is my daily update of the "Smarty Experience" In summary, since joining Smarty I have been unable to receive any call or receive any texts which I normally use for 2FA/MF...
- 26-01-2024
Hi All,
I finally found a solution and all is now working perfectly 🤗
My solution was to get a PAC code from Smarty and port to a new provider which solved all the problems.
Thank you to everyone on this forum for your help and support, it was appreciated.
Regards
Chris
MSF
24-01-2024SMARTY Guru
jamescutts I think that Ofcom insist on giving a company 8 weeks to sort the problem before they will become involved.
ChrisGo_2486818
26-01-2024SMARTY Commentator
Hi All,
I finally found a solution and all is now working perfectly 🤗
My solution was to get a PAC code from Smarty and port to a new provider which solved all the problems.
Thank you to everyone on this forum for your help and support, it was appreciated.
Regards
Chris