Forum Discussion

William_1626249's avatar
William_1626249
SMARTY Pioneer
31-03-2024

Slow speed. 2mb/s. Help needed.

Hi. I only get 2mbs, but I need more. I have a Redmi Note 9T...do I need to upgrade to a recommended phone?

Can you help?

Ta.

5 Replies

  • William_1626249's avatar
    William_1626249
    SMARTY Pioneer
    01-04-2024

    I assumed 4g was acceptable, but look at my speed test result : 2mbit/s. It's like a dual up modem speed.

  • MSF's avatar
    MSF
    SMARTY Guru
    01-04-2024

    William_1626249  As JJP2RidesAgain says, you need to check local coverage and also network status. It may jut be that you live in an area with poor signal.

    • William_1626249's avatar
      William_1626249
      SMARTY Pioneer
      01-04-2024

      Greetings. I checked the coverage and it said 5g outside was possible. I don't fancy sleeping in Gregg's doorway for better speeds. Saying that, if it reached 100mbit/s I might just get a deck chair...

  • JJP2RidesAgain's avatar
    JJP2RidesAgain
    SMARTY Centurion
    01-04-2024

    That’s a 5G capable phone. 

    Did you check the coverage of Three, Smarty’s parent company / network before buying your Smarty SIM card, to make sure you would get adequate three coverage where you live, work and socialise ?