Forum Discussion
ErinHen_1561464
11-05-2026SMARTY Rookie
SIM card not working anymore
For a week my sim has not been working, I tried putting it in another phone and it still doesn’t work, my bills have been paid on time , what is the problem ?
1 Reply
- MSFSMARTY Guru12-05-2026
ErinHen_1561464 We do not know because, as custoemrs like you, we do not have access to your account.
fFrstly, you can check your Account Dashboard and then, if everything looks correct, have a web chat with Smarty Support to ask them to investigate.