Forum Discussion

PhilipW_2965954's avatar
PhilipW_2965954
SMARTY Pioneer
14-12-2024
Solved

Short ring time

I have an IPhone 15 Pro Max. Since updating to IOS 18.1 my phone only rings for 10 seconds before going to answerphone. I tried the  **61*+447782333123**30#

it says success but it still only rings for 10 secs. Really annoying as I keep just missing calls. Any help appreciated. 

  • SmartyTrousers's avatar
    14-12-2024

    I believe what's happening is that Apple's Live Voicemail feature (which is basically an answerphone built into your iPhone) is picking up the call (although I think it actually waits about 20 seconds).

    *# network codes will not make any difference, as it is not the network voicemail system that's answering the call.

    If you want to turn off Live Voicemail, go into Settings > Apps > Phone, and toggle Live Voicemail off there.

4 Replies

  • SmartyTrousers's avatar
    SmartyTrousers
    SMARTY Centurion
    14-12-2024

    I believe what's happening is that Apple's Live Voicemail feature (which is basically an answerphone built into your iPhone) is picking up the call (although I think it actually waits about 20 seconds).

    *# network codes will not make any difference, as it is not the network voicemail system that's answering the call.

    If you want to turn off Live Voicemail, go into Settings > Apps > Phone, and toggle Live Voicemail off there.

    • PhilipW_2965954's avatar
      PhilipW_2965954
      SMARTY Pioneer
      14-12-2024

      spot on. IOS18 switched live voicemail on. 
      thank you:)

  • MSF's avatar
    MSF
    SMARTY Guru
    14-12-2024

    PhilipW_2965954 Any chance that it may do better on 18.2? I am on that and not aware of any problems....yet!

    • MSF's avatar
      MSF
      SMARTY Guru
      14-12-2024

      PhilipW_2965954 Also assuming that you haven't accidentally turned on call forwarding.