Forum Discussion

Danielle_326456's avatar
Danielle_326456
SMARTY Pioneer
03-08-2023

saying PAC is wrong

When i enter the pac number given by my old provider it is saying it is wrong, not sure what to do

2 Replies

  • MSF's avatar
    MSF
    SMARTY Guru
    03-08-2023

    Danielle_326456  Is it, by any chance, over 30 days old? They expire after that time.

  • Strandloper's avatar
    Strandloper
    SMARTY Motivator
    03-08-2023

    Danielle_326456,

    One suggestion would be to contact your old provider and get them to check the pac you've received.

    You'll probably need the IMEI of the phone you used with the old provider (use *#06# to get the IMEI ).