Forum Discussion
Replacement SIM Question
Having ported my number to Smarty several months ago, my phone was still recording my number as that of the Smarty SIM not my successfully ported number. Previously when this has happened with othe...
Hi Ranikora_3577 it sounds like you've ordered a brand new SIM rather than a replacement. Please get in touch with our customer care team via webchat so they can guide you through how to resolve this as quickly as possible https://smarty.co.uk/contact
Thanks for your reply, but I absolutely didn't order a new SIM. As advised on the webchat I ordered a replacement using the dashboard option for lost/ stolen/damaged SIM.
