Forum Discussion
lukefow_2033993
12-07-2023SMARTY Maverick
remember this browser not working
i choose to have my browser remembered but i am still asked for 2 step authentication when logging in, please fix this
3 Replies
- TaschaSMARTY Moderator13-07-2023
Hi lukefow_2033993 if the device you're using doesn't have it's own security step in place--for example a passcode for face ID--then the 'remember this browser' feature won't work. Once you implement a security measure for the device then the browser will be remembered.
- lukefow_2033993SMARTY Maverick13-07-2023
my laptop has a password on it
- SmartyTrousersSMARTY Centurion12-07-2023
Are you regularly clearing your browser cookies / site data?