Forum Discussion
Wifi Preferred Option
What was the Android version on your old Note 9 Richard_1858672?
Were you using your old Note 9 with a SMARTY SIM card Richard_1858672?
If you old Note 9 was an earlier version of Android and you were able to set Wi-Fi Calling preferred with your SMARTY SIM card in this handset, it suggests the issue is Android related.
I'd stick with your work-around Richard_1858672. I've got bad/poor mobile reception at home, and use the Wi-Fi Calling option with my handset in "flight mode".
Thanks - unfortunately I traded in Note 9 so couldn't test it - doh!
I asked a similar question on the Samsung community and someone with the identical model on EE sent a screenshot showing this option was available so this shows is provider related.
The phone is not on the SMARTY approved list - my theory is it works by default with basic settings but needs them to tweak the APN. Support couldn't say when/if the phone will be added.
My next experiment is I've ordered a VOXI SIM (Vodafone) to see what that does.....
