Forum Discussion

GlenHol_1955635's avatar
GlenHol_1955635
SMARTY Rookie
17-04-2023
Solved

Weak signal

I’m unfortunately unhappy with smarty mobile signal strength it’s not the best 
  • MSF's avatar
    MSF
    19-04-2023

    Firstly, it’s worth checking the network status page for the area. In some cases, the signal quality is affected by the building and so you should check if it is better in other areas nearby.

Swoosh56's avatar
Swoosh56
SMARTY Maverick
15-05-2023

I have just signed up to Smarty and have  no signal at all, in London in my area - I can only use my phone if I am at home on WIFI. Ridiculous. Smarty have told me there is work on the mast in place  but speakign to neigbbours also on 3 this has been going on for a month.  I am getting 1 bar of signal for 4G and 5G in E9 Hackney

  • MSF's avatar
    MSF
    SMARTY Guru
    15-05-2023

    Hi Swoosh56 You may have seen another post from someone in Hackney with the same issue. I'm sure that doesn't make you feel that much better, but at least it doesn't seem to be your phone.

    • MSF's avatar
      MSF
      SMARTY Guru
      15-05-2023

      Swoosh56 oops sorry! It was you on another thread!

      • Swoosh56's avatar
        Swoosh56
        SMARTY Maverick
        15-05-2023

        Yep, afraid so!