Forum Discussion
Voicemail Greeting
Hi there. I know this thread is a few months old now, but I completely understand where you’re coming from with this. I have the same issues. What I did, was Google a text to speech service that said my name and record that as the greeting. There’s also “how to pronounce” videos on YouTube that have many names. That’s my workaround to the. I agree though, forcing people to record their own name to set up voicemail does make it inaccessible to some disabled people. Lots of folks are non-verbal for example.
ConfinedCelery7 When you refer to "sending too many messages", how many roughly? I know that the system will suspend users who try to send out bulk messages as this looks like commercial activity.
As far as setting up a voicemail is concerned, it is possible to have someone else merely say "please leave a message" if the system will not accept silence (I've never tried that)
Okay, the issue is that we shouldn’t have to do that to be able to set up a voicemail. It should be accessible for us anyways. Do you not think? It doesn’t accept silence either. You don’t have to record a message but you still have to record your name to set it up. I also don’t have anyone that could do that for me and I need my voicemail system for my medical care.
And it really wasn’t many. It was 5 minutes of freaking out before I lost all signal. Regardless, they shouldn’t then suspend you and have it then take “up to 24 hours” (it took 23) for it to be sorted. And how on Earth are you supposed to be able to contact support with no signal and no data, especially if you’re in the middle of nowhere? It’s not safe.
ConfinedCelery7 Suggestion - Don't give name, but just give number - this reduces the nuisance value since the caller dialled that anyway.
Also don't forget that many medical providers will not leave a message as they are not assured of confidentiality.
If you did not send that many text messages, I think it is worth you raising a complaint as this will move further up the 'chain of command' in the company.
Finally, I understood (but have not tested) that emergency calls to 999 will still operate ss they 'piggyback' off any available network where you are.
THE ISSUE IS HAVING TO SPEAK. NOT WHAT WE ARE SAYING. When are people like you going to listen to disabled people?
I’ve already raised a complaint thanks.
ConfinedCelery7 "People like me" try to offer help to people on here who have problems - people like you. We rarely appreciate being 'called out' when we have only tried to assist.
For your information, I spent many years after retirement from my first career working with many disabled people at Citizens Advice, both as a volunteer and then in senior positions. The object is always to try and find a workaround that will represent a good compromise. Sorry you find that unacceptable and I shall not bother agin.
